- Contents:
- Customer service costs organizations billions of dollars each year, and employee turnover represents a sizable chunk of those dollars. In this course, learn how to prevent turnover in customer service by hiring the right people and taking steps to keep those employees motivated and happy at work. Noah Fleming teaches you how to determine if you have a turnover problem at your organization, and highlights the main reasons why people quit. Learn how to hire the right people, cultivate a positive work environment that encourages employees to stay at your company, and continue to grow those relationships by celebrating accomplishments and rewarding desired behaviors.
Title Information
Title: Customer Service: Preventing Turnover
Person: Fleming, Noah
Publisher : LinkedIn
Category: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse
3301
Copies
3301
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Reserved items
Loan period: 180 days