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Fontanez, Mory

Communicating Values

Common values are the foundation of successful relationships and successful businesses. A company's  ...

In stock since: 10.05.2021

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Jacob, Christian; Lobacher, Patrick

Agile Mitarbeiterführung mit OKR

5.0

OKR (Objectives and Key Results) dient der Festlegung und Erfolgsmessung von Zielen in der Unternehm ...

In stock since: 10.05.2021

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Toister, Jeff

Phone-Based Customer Service

Customer service expert Jeff Toister helps customer service specialists develop the specific skills  ...

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EntrepreneurNOW

Creating Marketing Objectives

Marketing objectives are the culmination of all of your marketing activities. But you must set concr ...

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Sheets, Julie

Cert Prep: OneNote 2013 Microsoft Office Specialist (77-421)

Become a Microsoft Office Specialist. Study to pass the Microsoft OneNote 2013 certification exam. T ...

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Clayman, Amanda

Financial Wellness for Couples and Families

Unlike learning how to ride a bike or swim, many of us don't receive explicit instruction from our p ...

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McBee, Jennifer

Cert Prep: Access 2013 Microsoft Office Specialist (77-424)

Distinguish yourself from other Access users by preparing for the Microsoft Office Specialist Access ...

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Frye, Curt

Excel 2016: Pivot Tables in Depth

Learn how to use PivotTables to summarize, sort, count, and chart your data in Microsoft Excel 2016. ...

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Wilbert, Adam

Learning Access for Office 365

Spreadsheets can only go so far. Databases are the next best step for complex data sets. Access 2016 ...

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Rickard, Erin

Editing and Proofreading Made Simple

Most professionals can't afford full-time proofreaders. With some simple tips and extra attention to ...

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Wilbert, Adam

Learning Access 2016

Spreadsheets can only go so far. Databases are the next best step for complex data sets. Access 2016 ...

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Brownlee, David

Aligning Customer Experience with Company Culture

Customer experience is emerging as the key driver of growth and a key differentiator for brands that ...

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Chow, Garrick

Learning the Microsoft Edge Browser

Learn how to use the key features of Microsoft Edge, the web browser built into Windows 10. Follow a ...

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Figliuolo, Mike

Setting Team and Employee Goals Using SMART Methodology

Employee goals should be driven by the organization's needs-whether it's to cut costs, drive revenue ...

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Toister, Jeff

Managing Customer Expectations for Managers

Customer service managers may not be on the front lines, but they can create systems and processes t ...

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Toister, Jeff

Customer Service: Managing Customer Expectations

Today's customers expect a lot. Customer service expert Jeff Toister helps frontline employees ident ...

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Clayman, Amanda

Financial Wellness: Managing Personal Cash Flow

Even if you're normally levelheaded, "your brain on money" is different, and it can keep you financi ...

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Chow, Garrick

Learning OneDrive

Discover how to store and share documents, spreadsheets, and other files with Microsoft OneDrive. In ...

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Rivers, David

Learning Visio 2013

Learn how to quickly create professional diagrams with Microsoft Visio 2013. In this course, instruc ...

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Wick, Angela

Business Analysis Foundations: Competencies

Excellence in business analysis requires the mastery of a diverse set of skills. In addition to poss ...

In stock since: 10.05.2021

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