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Kerrigan, Jim

IT Service Management Foundations: Tools

You understand ITSM and ITIL, but how do you make it standard operating procedure at your company? I ...

In stock since: 10.05.2021

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Kerrigan, Jim

Learning ServiceNow

Successful IT teams solve problems and execute tasks while adhering to established company processes ...

In stock since: 10.05.2021

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